Service & support

With us, you are never alone. We provide you with advice, and support you before, during and after purchasing our products.

Our service hotline is available for you from Monday to Friday.


Our sales team will give you their time. Let the extensive product range convince you. We support you with evaluating devices, consumables and accessories.

Trial period

Try our devices and put them to the test with a no-obligation trial! We will be happy to provide you with a demo device, train your staff and be on hand to help you.

Installation & training

Device orders spur us on to offer you the best possible after-sales service. You can expect a short delivery time, professional installation and comprehensive on-site induction. Of course, it goes without saying, that our application specialists will also have one or two tips up their sleeves!

Maintenance & repairs

After your purchase, don't leave anything to chance, and benefit from carefree operation with a maintenance contract for your medical device. We have three different maintenance modules to choose from. Our big service team guarantees you timely and professional maintenance, as well as any repairs undertaken with very fast response times.

Customer Service

You will also find plenty of experience, tact and a friendly voice at the end of the phone. The customer service team will be very happy to help you with anything you're unsure of, problems or questions. Simply call us: +41 71 660 09 14


Short response times also apply to our logistics. We process customer orders within a maximum of 24 hours. If the items you have ordered are in stock in our warehouse, we will do everything we can to get these to you as fast as possible. Take our word for it!